Thursday, 22 September 2011

Get to know us...Casual Friday with Chloe & Thomas

At Clarion Suites Gateway we are proud of our team – we’d love you to get to know them a little better. This month, we spoke to Front Office Manager Chloe Forbes and Senior Assistant Manager Thomas Reichenbach to get their perspective on working at Clarion.

CHLOE FORBES – newly promoted to Front Office Manager
  • How long have you been at Clarion Suites Gateway? 23rd April 2007.
  • What is the best thing about working at Clarion Suites Gateway? Working with such great people who you can have a laugh with and make the day fly by.
  • Most unusual/funniest request from a hotel guest? Where do I begin… there have been plenty over the years. One that is frequent is earplugs for those noisy neighbours.
  • Aside from working at Clarion Suites Gateway, what would your dream job be? I aspire to managing a resort located on a tropical island so basically living in paradise and getting paid for it.
  • What is your favourite website and why? Google, it gives me all the answers.
  • Any hotel insider tips that you can share? Be friendly and polite.
THOMAS REICHENBACH – newly promoted to Senior Assistant Manager
  • How long have you been at Clarion Suites Gateway? I started as a Backpacker in April 2007, so 4.5 years. Wow the time goes by so quick.
  • What is the best thing about working at Clarion Suites Gateway? The work atmosphere is great. The contact with the guest and colleagues is the way it should be.
  • Most unusual/funniest request from a hotel guest? We booked Riverview but the train and the cars are blocking the view, can you do something?  Maybe stop the traffic?
  • Aside from working at Clarion Suites Gateway, what would your dream job be? Hotel tester, travelling the world and stay in many hotels as possible and write a review for a website/ magazine.
  • What is your favourite website and why? Topgear.com and tripadvisor.com.
  • Any hotel insider tips that you can share? Be as friendly as possible on check in, not only in a hotel, also at the airport.

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